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K

Kavita Reddy

Payment Link Sent

Policy #: RNV-2026-2219 • Registration: TS-09-FA-2219

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Vehicle Specifications

Toyota Innova Crysta (2021)

Registration Year: 2021

IDV: ₹14.50 Lakhs

Premium Comparison
Current Premium:₹22,400
Renewed Premium (50% NCB):₹22,900
Active Add-On Covers
  • Zero Depreciation
  • Engine Protect
  • Roadside Assistance

Multi-Channel Communication History Timeline

AI WhatsApp Bot SequenceToday, 10:14 AM

Sent policy renewal quote with 50% NCB bonus discount. Customer engaged and requested instant payment link.

AI Soft-Phone Voice Call DispatchYesterday, 04:30 PM

Call connected (duration 00:36). AI explained Zero Dep add-on benefits. Outcome: Customer requested WhatsApp link.

Smart SMS AlertAug 25, 09:00 AM

Initial expiry reminder notification dispatched to +91 99490 12344.