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Ananya Sen

Renewed

Policy #: RNV-2026-7781 • Registration: WB-02-AK-7781

Open Conversations
Vehicle Specifications

Maruti Suzuki Swift ZXi (2020)

Registration Year: 2020

IDV: ₹4.50 Lakhs

Premium Comparison
Current Premium:₹7,800
Renewed Premium (50% NCB):₹8,100
Active Add-On Covers
  • Engine Protect
  • Personal Accident Cover ₹15L

Multi-Channel Communication History Timeline

AI WhatsApp Bot SequenceToday, 10:14 AM

Sent policy renewal quote with 50% NCB bonus discount. Customer engaged and requested instant payment link.

AI Soft-Phone Voice Call DispatchYesterday, 04:30 PM

Call connected (duration 00:36). AI explained Zero Dep add-on benefits. Outcome: Customer requested WhatsApp link.

Smart SMS AlertAug 25, 09:00 AM

Initial expiry reminder notification dispatched to +91 98310 99881.