V
Vikram Malhotra
Outreach StartedPolicy #: RNV-2026-6639 • Registration: HR-26-DQ-6639
Vehicle Specifications
Mahindra Thar LX (2022)
Registration Year: 2022
IDV: ₹11.50 Lakhs
Premium Comparison
Current Premium:₹16,500
Renewed Premium (50% NCB):₹16,900
Active Add-On Covers
- Tyre Protect
- Return to Invoice
- Roadside Assistance
Multi-Channel Communication History Timeline
AI WhatsApp Bot SequenceToday, 10:14 AM
Sent policy renewal quote with 50% NCB bonus discount. Customer engaged and requested instant payment link.
AI Soft-Phone Voice Call DispatchYesterday, 04:30 PM
Call connected (duration 00:36). AI explained Zero Dep add-on benefits. Outcome: Customer requested WhatsApp link.
Smart SMS AlertAug 25, 09:00 AM
Initial expiry reminder notification dispatched to +91 97112 33455.