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Vikram Malhotra

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Policy #: RNV-2026-6639 • Registration: HR-26-DQ-6639

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Vehicle Specifications

Mahindra Thar LX (2022)

Registration Year: 2022

IDV: ₹11.50 Lakhs

Premium Comparison
Current Premium:16,500
Renewed Premium (50% NCB):16,900
Active Add-On Covers
  • Tyre Protect
  • Return to Invoice
  • Roadside Assistance

Multi-Channel Communication History Timeline

AI WhatsApp Bot SequenceToday, 10:14 AM

Sent policy renewal quote with 50% NCB bonus discount. Customer engaged and requested instant payment link.

AI Soft-Phone Voice Call DispatchYesterday, 04:30 PM

Call connected (duration 00:36). AI explained Zero Dep add-on benefits. Outcome: Customer requested WhatsApp link.

Smart SMS AlertAug 25, 09:00 AM

Initial expiry reminder notification dispatched to +91 97112 33455.