P
Priya Nair
Payment Link SentPolicy #: RNV-2026-4421 • Registration: MH-12-RS-4421
Vehicle Specifications
Tata Nexon EV Max (2023)
Registration Year: 2023
IDV: ₹12.80 Lakhs
Premium Comparison
Current Premium:₹18,900
Renewed Premium (50% NCB):₹19,200
Active Add-On Covers
- Battery Protect
- Consumables Cover
- Key Replacement
Multi-Channel Communication History Timeline
AI WhatsApp Bot SequenceToday, 10:14 AM
Sent policy renewal quote with 50% NCB bonus discount. Customer engaged and requested instant payment link.
AI Soft-Phone Voice Call DispatchYesterday, 04:30 PM
Call connected (duration 00:36). AI explained Zero Dep add-on benefits. Outcome: Customer requested WhatsApp link.
Smart SMS AlertAug 25, 09:00 AM
Initial expiry reminder notification dispatched to +91 98200 11982.