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Priya Nair

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Policy #: RNV-2026-4421 • Registration: MH-12-RS-4421

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Vehicle Specifications

Tata Nexon EV Max (2023)

Registration Year: 2023

IDV: ₹12.80 Lakhs

Premium Comparison
Current Premium:18,900
Renewed Premium (50% NCB):19,200
Active Add-On Covers
  • Battery Protect
  • Consumables Cover
  • Key Replacement

Multi-Channel Communication History Timeline

AI WhatsApp Bot SequenceToday, 10:14 AM

Sent policy renewal quote with 50% NCB bonus discount. Customer engaged and requested instant payment link.

AI Soft-Phone Voice Call DispatchYesterday, 04:30 PM

Call connected (duration 00:36). AI explained Zero Dep add-on benefits. Outcome: Customer requested WhatsApp link.

Smart SMS AlertAug 25, 09:00 AM

Initial expiry reminder notification dispatched to +91 98200 11982.